Help

Support

Hammer is built and supported by one person. Email support@tradinghammer.app and you'll get a real reply, usually within a day or two. Include which device you're on and, for a billing question, whether you subscribed in the app or on the web.

Restoring Pro on a new device

Open Settings › Sync & Pro, tap Upgrade, then Restore purchases at the bottom, and sign in to the same Hammer account to sync. One subscription covers iPhone, iPad and Mac.

Cancelling or changing your plan

Subscriptions bought in the app are managed by Apple: Settings › your name › Subscriptions on iPhone or iPad, or App Store › your account › Subscriptions on a Mac. Cancel at least 24 hours before the renewal date to avoid the next charge. For refunds, see the refund policy.

Where your journal lives

On the free plan your journal stays on your device and there's no account. With Pro, it syncs through your Hammer account so every device sees the same journal. The privacy policy covers exactly what is stored and where.

The written weekly review

On devices with Apple Intelligence the review is written by Apple's on-device model and nothing leaves the device. On other devices you can choose to have it written in the cloud instead; Hammer asks first, and only the week's summary and your notes are sent.

Deleting your account

In the app, Settings › Sync & Pro › Delete account removes your account and everything synced to it. On the web, it's under Settings. Deleting an account doesn't cancel an App Store subscription — cancel that with Apple as above.