HammerLegal
Refund policy
Last updated September 18, 2026
Who handles a refund depends on where you subscribed — Hammer never touches your card details either way.
On iPhone, iPad or Mac
Pro purchased through the App Store is billed, refunded and cancelled entirely by Apple under their own terms. We don't have the ability to issue a refund directly — request one through reportaproblem.apple.com or your Apple ID subscription settings, and Apple decides it.
On the web
Pro purchased at tradinghammer.app is billed by Paddle.com, our reseller — Paddle is the merchant of record for these purchases and handles the transaction, invoicing and any applicable sales tax. Beyond Paddle's own buyer protections, we offer our own guarantee on top: a full refund within 14 days of any charge, monthly or yearly, no reason required. Email support@tradinghammer.app from the address on the account, or use the link in your Paddle receipt email, and we'll approve it within a few days.
What a refund does and doesn't do
A refund reverses the charge; it doesn't delete your journal. Your trades stay exactly where they are — on your device if you're on Free, or in your account if you signed in on the web — you just stop being billed and lose Pro's sync, Insights and the written weekly review going forward. See the privacy policy for how to delete an account entirely.